Terms of service

This website is operated by LULU PETAL. Throughout the site, the terms “we”, “us”, and “our” refer to LULU PETAL.

By accessing our website or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

If you do not agree to all of these Terms, you may not access the website or use any services.

1. Eligibility & Use of the Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained parental consent for any minor using this site.

You agree to use this website only for lawful purposes.

2. Account Responsibility

You agree to:

  • Provide accurate and complete information
  • Maintain account security
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts suspected of fraud or abuse.

3. Product Information

We strive for accuracy, however:

  • Colors may vary due to device display
  • Product details may change without notice
  • Availability is not guaranteed

We reserve the right to modify or discontinue products at any time.

4. Orders, Pricing & Payment

All orders are subject to acceptance.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Correct pricing or description errors

By placing an order, you authorize us to charge your selected payment method.

5. Shipping & Delivery

Shipping times are estimates and may vary due to:

  • Carrier delays
  • Customs processing
  • External factors beyond our control

We are not responsible for delays caused by incorrect shipping information.

6. Returns & Refunds

Returns are subject to our Refund Policy.

In general:

  • Returns must be requested within the allowed timeframe
  • Items must be unused and in original condition
  • Certain items are non-returnable

7. Order Cancellations

Orders may only be canceled before shipment.

Once shipped, cancellations are no longer possible.

8. Intellectual Property

All website content (including logos, images, and text) belongs to LULU PETAL and is protected by law.

Unauthorized use is strictly prohibited.

9. Prohibited Conduct

You agree not to:

  • Violate laws
  • Provide false information
  • Disrupt website functionality
  • Upload harmful code

Violation may result in termination of access.

10. Disclaimer of Warranties

All products and services are provided “as is” without warranties of any kind.

11. Limitation of Liability

LULU PETAL shall not be liable for indirect or consequential damages.

Our liability is limited to the amount paid for your order.

12. Indemnification

You agree to indemnify LULU PETAL against any claims arising from:

  • Violation of these Terms
  • Misuse of the website
  • Infringement of third-party rights

13. Privacy

Your use of this website is governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of the United States.

16. Contact Information

If you have any questions, please contact us:

📧 Email: hello@lulupetal.com

✨ Thank you for choosing LULU PETAL